Part7 文挿入の練習問題①
質問
In which of the positions marked [1],[2],[3],and [4] does the following sentence best belong?
"It appears to be a mechanical issue, as the noise is not only disruptive but also suggests a malfunction within the machine."
問題文
To: service@brandonelectronics.com
from: aran@ppc.com
Date: October 21
Subject: Issue with New Vacuum Cleaner - Request for Resolution
Dear Brandon Electronics,
I hope this email finds you well. My name is Aran Parker, and I recently purchased one of your new model vacuum cleaners, the NS-028, from a local retailer. I was initially thrilled with the product's performance; however, I regret to inform you that I have encountered a significant issue with it just a few days after purchase. --[1]--.
The problem I am experiencing is an unusual and disturbing noise that the vacuum cleaner has started making during operation. --[2]--. As a valued customer, this has left me quite disappointed, as I had high expectations for your product.
I understand that manufacturing defects can occur, but I believe that your company is committed to providing high-quality products. --[3]--. Therefore, I kindly request your assistance in addressing this matter promptly. I would like to request one of the following options:
- Repair: If the issue can be resolved through a repair, I would appreciate it if you could arrange for a technician to inspect and repair the vacuum cleaner. Please let me know the nearest authorized service center.
- Replacement: If the issue is not repairable or if it reoccurs after repair, I would request a replacement unit of the same model. I am confident that a replacement will resolve the issue.
- Refund: If neither repair nor replacement is possible or if you believe that it is the best course of action, I would request a full refund for the purchase price of the vacuum cleaner.
I have attached a copy of my purchase receipt to this email for your reference. --[4]--. I trust that your company will take this matter seriously and provide a swift resolution. As a customer, I look forward to continued satisfaction with your products and services.
Please let me know the next steps in addressing this issue. I can be reached at 555-0100 for any further communication or to schedule a service appointment. Your prompt attention to this matter is greatly appreciated.
Thank you for your cooperation and understanding. I look forward to your prompt response.
Sincerely,
Aran Parker